Contact Us

We're here to help! Whether you have questions about our products, need assistance with an order, or just want to share your feedback, our customer support team is ready to assist you.

Customer Support

For the fastest response regarding orders, shipping, returns, or product questions, please contact our retailer BuyGoods directly:

BuyGoods Customer Support

Email: [email protected]

Website: www.buygoods.com/contact

BuyGoods is our authorized retailer and can assist with all order-related inquiries including tracking, refunds, and exchanges.

Business Hours

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM EST. We strive to respond to all inquiries within 24-48 business hours.

Frequently Asked Questions

Before reaching out, you might find the answer to your question in our FAQ section on the main page. Common topics include:

How to use Synevra products
Shipping and delivery times
Return and refund policy
Ingredient information

Mailing Address

BuyGoods Inc.
1201 N Orange Street Suite #7223
Wilmington, DE 19801
United States

Note: For product-related medical questions, please consult with your healthcare provider. We are unable to provide medical advice or recommendations.